SO WHAT IS
A CLUSOLVERS
OUTSIDE ADVENTURE?

Simple! Just find the adventure you want to book and hit the "I HAVE A CODE" button. Once you enter the code it will automatically be applied to any qualifying booking. Alternatively you can hit BOOK NOW and at the start of the booking enter the code in the PROMO CODE box (before you enter your name and email).

Still need help? Watch the video below:

No problems!

Unless indicated in the restrictions section on the game page (or in your confirmation email), all of our games can be played at ANY time - and you DON'T NEED TO TELL US when you are going to start. So you can play whenever you want.

Frankly that is up to you. We build each game so that the average time for completion will be between 90 minutes and two hours, but obvioulsy every team thinks differently and moves at different speeds. It is also up to you as to whether you use the breaks along the way to stop, shop eat or drink.

The important thing to remember is that there is NO TIME LIMIT to finish. If you need to stop for any reason, just come back when you want to restart - whether that is in an hour, a day, a week, a month, or, well you get the idea...

Each adventure is written for a different target audience based on the length of walking. Children are always allowed - the game content is never inappropriate and you are never forced into a business. But we always suggest that children are accompanied by an adult, both for safety and because the puzzles are written to be challenging for all ages.

Most of our games are dog-friendly - except those that use indoor walkways in certain towns or cities. Just check the Game Specs tab on any Adventure to see if you can take your pet!

Firstly, please check your spam folder - the confirmation will come from our booking system and show as being from CLUESOLVERS. Sometimes this slips straight into your spam folder.

If you still don't have it we invite you to get in touch with us using the chat widget on any of our pages - or call us on 833 609 0989 - we will get you set up asap.

That is up to you – but we always like to think of it as an Adventure!

For those of you looking to discover the destination, it is basically an app-guided walking tour with the fun twist of having to find things along the way.

For those of you looking for a challenge, it has all the excitement of a scavenger hunt or an outside escape room, with elements of the Amazing Race thrown in. PLUS you will get the the bonus of discovering parts of the town you may never have found.

Definitely NOT. Clues are written assuming you have no knowledge of the town. We give you all the information you need - it is a test of cluesolving ability, not general knowledge.

We want you to read carefully, and have written clues to ensure that if you jump to conclusions you will often go wrong!

There is a leaderboard on the website for those who want to race, and the clues are challenging enough to keep the most competitive teams interested. For everyone else it is a leisurely afternoon (or morning, or evening) out around town. In our experience most teams end up enjoying the experience just for fun!

You are not required to purchase anything along the route, however there are multiple opportunities for shopping and dining if you wish.

You need connectivity to download the App, and then to download your game (which takes approx one miute). Once your game is downloaded, it is in your phone and you DON'T NEED any connectivity to play.

You will need connectivity at the end of your game for your score to be recorded on the leaderboard - just make sure you don't close the app until you are connected. You will also need to be connected if you wnat to use multiple phones within your team.

Your Adventure involves between 2km and 4km of leisurely walking on flat trails and through town. You are not required to do anything more dangerous than crossing roads unless specifically advised. Please dress according to the weather and wear suitable footwear. We suggest bringing water to drink – there are places along the route to purchase refreshments, but there may be sections where there are several clues between shops.

Stuck on a clue? Use the HINT buttons within the App - though time penalties will be added to your final score! Along the way you may ask for DIRECTIONS, or help on how to SOLVE the puzzle (each incurs a 10-minute time penalty). You may also PASS to skip a clue, incurring a 30-minute penalty. If you are racing the clock to try and make the leaderboard, time penalties matter. If you are simply enjoying the experience, you may use the hints at will! All time penalties are added to your final score - you will not be made to wait during the game.

Please ensure that your smartphone is charged before you start, and please ADD other phones if you are concerned. Bringing a phone charger is a good idea if your battery is weak.

But even if the worst happens and your phone dies, it is not a problem. You can go somewhere to charge it, then return to the same spot and log back in again. Your game will restart where you were...

It somethimes happens, but in the rare case that a clue is missing, or that roadworks and/or festivals cause road closures that your route, please use the DIRECT hint to take you to the destination or the PASS clue to get the answer. You may then email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with the details and we will remove the penalties from your score.

You can play our Adventures 365 days per year in any weather. Our advice is that you dress for the conditions and use your breaks to warm up or stay dry.

The only issue in extreme cold is that your phone battery life will be greatly reduced. On these days we suggest sticking a self-adhesive toe-warmer to the back of your phone which will help keep it going!

Suggested team size is 2-5 players, but this is not enforced. It is most fun when working with other people to find and solve clues – we do not therefore recommend single players. We also suggest a maximum group size of 5 players to ensure everyone is part of the cluesolving experience. If you have more, we suggest you split into smaller groups and compete against each other – there are places along the way to meet and discuss progress (or poke fun at each other!).

You can travel at your own pace, and therefore the time varies significantly. Teams that are racing against the clock will generally take between 90 minutes and 2 hours, while players leisurely enjoying the game can take much longer, especially with stops along the way. If you are on a time budget, we suggest using more hints along the way to ensure you finish.

We hope you enjoy your experience - please feel free to share your thoughts on TripAdvisor, and social media, but please do not share the clue answers. Check the online leaderboard to see how you did - or to laugh at those who clearly didn't spend enough time enjoying the journey!

New adventures are frequently added in different locations over the coming weeks. To learn more, join our mailing list or follow us on Facebook, Instagram or Pinterest.